Once I place my order, what happens?

We get to work crafting your Zenbooth ✨

Every Zenbooth is handcrafted and made to order as part of our commitment to quality and environmental responsibility. Once you’ve placed your order, your booths will enter our manufacturing queue based on your chosen manufacturing speed.

Information We'll Request From You Post-Purchase

100% Payment Deposit

Zenbooth requires 100% deposit upon order placement. Your selected manufacturing lead time begins at receipt of payment.  The fastest way to remit is by wire transfer or credit card. You may also send overnight checks. If you expect payment to arrive more than 3 days after you place your order, please let us know at ar@zenbooth.net. Unpaid orders may be subject to delay or cancellation.

Your Delivery Details

The Support Team will send you a survey via email to make sure we have all the details about your shipment and delivery requirements. Please make sure you complete this survey and include any special details so we can deliver your booth without any hiccups. We'll provide you with updates as the shipment date approaches to ensure you’re fully aware of your delivery details. 

Installation Service Scheduling

If you've purchased Installation Services, our service provider will give you a call after delivery to schedule your booth assembly. If your business is located in the Bay Area, shipping, delivery, and assembly is all same-day service and will be scheduled together unless otherwise requested.

If you have questions about the status of your order, shipping, or delivery, feel free to reach out directly to Zenbooth Support and they’ll be able to get you taken care of right away. 😊