---
title: ⏎ What Is Zenbooth’s Return Policy?
description: Zenbooth orders have a 30-Day Standard Return Policy
---

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# ⏎ What Is Zenbooth’s Return Policy?

## Zenbooth orders have a 30-Day Standard Return Policy.

We get that trying a booth can feel like a big step, especially for a first order.

That’s why we offer a **30-Day Standard Return Policy**:

- You have **30 days from the original delivery date** to tell us you’d like to return the booth(s).
- For approved returns, **Zenbooth covers return shipping** back to our facility.
- You receive a **full refund** after we receive and inspect the booths.

All of this is spelled out in more legal detail in our [Terms & Conditions](https://zenbooth.net/pages/terms-and-conditions).

### **🔄 30-Day Standard Return Policy**

Items eligible for return:

- Up to **two (2) Zenbooth Solos**, **or**
- **One (1) Zenbooth Duo**, **or**
- **One (1) Zenbooth Quad**

These categories **cannot** **be combined** to create a larger return allowance. The policy applies only to the specific quantity ordered within each tier.

### **📏 Return Restrictions**

To use the 30-day policy, a few conditions have to be met:

- Booths must be **accessible for professional removal, repackaging, and transport**.
- You must notify us of your intent to return **within 30 days of delivery**.
- Returns have to be **coordinated through Zenbooth** and our logistics partners (we can’t accept surprise returns).
- We may **inspect booths** before approving the return.
- The policy applies only to orders shipped within the **U.S**.
- Altered or modified booths **aren’t returnable**.
- Returns can take up to **30 days to process** after the booths arrive back at Zenbooth.
- **Refurbished Zenbooths** are final sale, sold as-is, and are not eligible for return.

If your order is bigger than the quantities listed above, or you have a unique situation, email **support@zenbooth.net** and we’ll talk through options.

### **📩 How to Start a Return**

If you’re within 30 days and your order fits the policy:

1. Email **support@zenbooth.net**.
2. Include your **order number**, the **model(s)** you want to return, and a quick note on **why**.
3. We’ll confirm eligibility, plan the logistics, and outline the timeline.

Once the booths are back and inspected, we’ll process the refund according to the Terms & Conditions.

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